Troubleshooting TechTOOLS

How to check and temporarily stop firewall software

Wed, Jun 6, 2018 1 633 0 / 5 (0 Vote(s))

DESCRIPTION The following procedure is intended for troubleshooting purposes only. If firewall software is found to be the cause of TechTOOLS not operating correctly, please refer the problem to the local system coordinator for additional support, an... Read More

How to download and install the new National Instruments drivers for TechTOOLS Application on Windows 7 (32 bit/64 bit), Windows 8, and Windows 10 Operating Systems

Wed, Jun 6, 2018 0 911 0 / 5 (0 Vote(s))

The National Instruments drivers have been upgraded in order to comply with Windows 7 (32 bit/64 bit) and Windows 8 Operating Systems. Before being installing the new National Instruments drivers, please make sure that no previous installation of Nat... Read More

TechTOOLs Reads "DRB III Not Connected"

Wed, Jun 6, 2018 1 886 0 / 5 (0 Vote(s))

Case Verification: With the DRB III connected to the GPIB cable TechTOOLS displays "Device Status: DRB Not Connected" Models Affected: AB - Ram Van/Wagon DH - Ram Pickup HD KJ - Liberty PL - Neon WJ - Grand Cherokee AJ - LeBaron DN... Read More

When flashing DRBIII error shows there is not enough available space

Wed, Jun 6, 2018 0 682 0 / 5 (0 Vote(s))

DESCRIPTION End user is trying to flash a vehicle and receiving a message: "Select fewer flashes since total size of the select flashes exceeds the available space in the device. Then in the bottom left hand corner it will show: "256k of 0k is being ... Read More